SHIPPING & RETURNS

HAVE A QUESTION ABOUT YOUR ORDER? EMAIL INFO@VOIAGELONDON.COM WITH YOUR ORDER NUMBER IN THE SUBJECT LINE.

We want your Voiage order to reach you safely and make returns as straightforward as possible. Please find our delivery and returns information below:

Item	Shipping Time	Price
Bags and Accessories	3-7 Business Days	£3.99
All Suitcases and Sets	3-7 Business Days	£9.99

Delivery Details

We currently deliver within the United Kingdom.
Orders are processed within 1-2 business days.
Orders placed on Fridays, weekends, or public holidays will be processed the next business day.
Free UK Delivery
Enjoy FREE standard delivery on orders over £100.

Delivery Services

We ship via trusted partners, including DPD and Evri Tracked. A tracking number will be provided via e-mail upon dispatch.

Order Tracking

Track your order with ease! Once your order is dispatched, you’ll receive a confirmation email with tracking details. Still have questions? Email us at info@voiagelondon.com.

Returns Policy

We stand by the quality of our products and want you to be completely satisfied with your purchase. If you need to return your order, here’s how to proceed:

Eligibility
- Return items within 30 days of purchase.
- Items must be unused, with original tags and packaging.
Return Process
- Contact us at info@voiagelondon.com with your order number to initiate a return.
- Customers are responsible for covering the shipping costs to return items.
- Ship your return using a traceable method
- We accept no responsibility for returns that are sent by non-traceable postage methods and are not received.
Refunds
- Refunds will be processed to your original payment method within 10 business days after inspection.

Note: We reserve the right to refuse returns that do not meet our policy. Refused items will be returned at your expense.

Need Help?

If you have any questions about delivery, returns or your order, please contact us at info@voiagelondon.com and we’ll be happy to help.